Frequently Asked Questions

Q:      Will the insecticide harm my pets?

A: The insecticide that comes with your system has been used safely and effectively for over a quarter century around people and pets with no known harmful effects. Used as directed, it is considered non-toxic to mammals.

Q:      Will the insecticide build up on my windows, walls or outdoor furniture?

A:     The active ingredients biodegrade harmlessly in the environment. The solution is non-oily and will not build up or clog the system. During installation, we also take the extra precaution of placing nozzles away from windows and doors for your convenience.

Q:      Will common "over the counter" insecticides work in this system?

A:     Use of any insecticide not specifically labeled for this equipment can be harmful. Other insecticides may contain petroleum distillates or oils that can clog your system. Your one-year warranty is voided if you use unapproved products in your tank.

Q:      What kind of warranty is offered?

A:     Bugs R Gone offers a one-year warranty on the equipment and labor to assure complete customer satisfaction.  We include spray tips and all normal wear and tear to the system ‘top to bottom’.